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Resolved

Major Systems Outage

Sep 23, 2026 at 11:43am UTC

Resolved
Sep 23, 2026 at 9:23pm UTC

All our core systems seem to be back online. We apologise for the data loss and downtime caused.

Updated
Sep 23, 2026 at 6:59pm UTC

REST API and Argus Latch have recovered. Our main database is still down, but our backup one is currently working.

Updated
Sep 23, 2026 at 6:36pm UTC

All services have recovered, but all data has been lost.

Updated
Sep 23, 2026 at 5:15pm UTC

We have come up with an implementation plan, and we are working to create temporary databases to hold API and Captcha information only,

Updated
Sep 23, 2026 at 12:14pm UTC

All of our major services have gone offline. We are working as quickly as possible to fix this with our Database provider.

Updated
Sep 23, 2026 at 12:10pm UTC

We have found the root cause of the issue, but we are unable to do anything. We have contacted our Database provider with an urgent request.

Updated
Sep 23, 2026 at 12:05pm UTC

Our website has now gone down.

Updated
Sep 23, 2026 at 12:03pm UTC

The restart has had no effect. We are currently attempting to recover the database.

Updated
Sep 23, 2026 at 11:58am UTC

Our database is currently restarting.

Updated
Sep 23, 2026 at 11:53am UTC

Our REST API has now been taken offline. We are working as quickly as possible to investigate this issue.

Updated
Sep 23, 2026 at 11:46am UTC

The Database state has worsened and is now completely down. We are currently investigating.

Created
Sep 23, 2026 at 11:43am UTC

The Database is currently experiencing a major problem which is causing our database to be severely degraded. Many services such as AI, SignUps may not work.